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Are you interested in becoming a supplier to our client @wearewednesdays? This #socialenterprise has been supported by @UnLtd & sends out #wellbeing boxes to those with #mentalhealth issues & also provides bespoke #corporate #giftboxes twitter.com/wearewednesday…

Take a listen to the latest podcast episode from our social enterprise client @wearewednesdays. This organisation received some early stage support from @UnLtd and has gone on to achieve amazing things for those with #eatingdisorders anchor.fm/wednesdayschil…

Just a few weeks on from sharing the news about the @nichecocktails Daiquiri launch, we're preparing to share details with the media about two new flavour creations from this exciting Suffolk-based brand. Get in touch if you'd like to know more. #PRRequest #FoodandDrink

test Twitter Media - Just a few weeks on from sharing the news about the @nichecocktails Daiquiri launch, we're preparing to share details with the media about two new flavour creations from this exciting Suffolk-based brand. Get in touch if you'd like to know more. #PRRequest #FoodandDrink https://t.co/kwlCaRzktE

We're really pleased to have helped our recruitment client gain some media attention today, discussing recruitment and the post-lockdown landscape. #PR #business #news #covid #recruitment gazette-news.co.uk/news/18610107.…

In announcing his #betterhealth campaign @BorisJohnson correlates losing weight with health. Today @wearewednesdays reiterated this campaign could harm those with eating disorders wednesdayschild.co.uk/blogs/news/bor…

Great to see @DanglerUK on @itvanglia this evening. The brothers really deserve this business to be a great success. Thanks @DonovanBlakeitv #danglerday #PR #business

test Twitter Media - Great to see @DanglerUK on @itvanglia this evening. The brothers really deserve this business to be a great success. Thanks @DonovanBlakeitv #danglerday #PR #business https://t.co/l1HxOC0W3H

Our thanks to @MarkGlennMurphy & @BBCSuffolk for featuring @DanglerUK founder Harry Hughes. The business launches today - the very day GB javelin star Harry would have been marking the start of his involvement in #Tokyo2020. #PR #danglerday

Niche's 'pandemic pivot' story is really capturing the imagination of the media, and we're delighted to have secured forthcoming coverage in this summer's big glossies. Are you a #journalist or #blogger writing about #cocktails and want to know more? #PRrequest twitter.com/nichecocktails…

Productive day sorting national newspaper coverage and ITV broadcast slot for one of our newest clients. If only the weather could be guaranteed when these slots are booked! #PRinthetimeofcovid #mediarelations

Following the sad news of a leading charity being forced to close its doors in #Suffolk yesterday, we've been able to share the comments of our client @CASuffolk with the media over the last 24 hours - eadt.co.uk/news/age-uk-su…

It's all about the countdown to #DaiquiriDay this week. Are you a journalist or blogger writing about this particular occasion? We'd love to tell you more about our client @nichecocktails #PRrequest #journorequest #foodanddrink #reviewopp

test Twitter Media - It's all about the countdown to #DaiquiriDay this week. Are you a journalist or blogger writing about this particular occasion? We'd love to tell you more about our client @nichecocktails #PRrequest #journorequest #foodanddrink #reviewopp https://t.co/SguB0qy05L

Thank you @Hannahreidatcas. We love working with @CASuffolk to help you deliver the right messaging not only to the #VCSE sector, but through internal communication like this. CAS is taking a really proactive stance and supporting its #Suffolk employees in a great way. twitter.com/Hannahreidatca…

Storytelling has really been key in the sharing of the @wearewednesdays story and continues to be the way in which more sufferers have come to learn about the organisation's work. Today three more media outlets have asked for views from the team re this significant topic. #PR twitter.com/wearewednesday…

Returning to the office environment this week? Staff feeling a little anxious? The ease with which people adjust to a 'new normal' is all about delivering with clear and compassionate communication. Internal Comms has never been more important. Get in touch for help with this.

With all that's been happening, it's understandable your eye may have been taken off your communications schedule, and in particular, the scope to look for #awards to raise your profile & share your story. Pandemic input from businesses makes a great entry. Can we help you? #PR

Giddy with excitement at our #FeelgoodFriday #PR win. Looking forward to seeing this story break for a client at the weekend....

Great to see our client @TheMagnusGroup captured in @EADT24, discussing Sunak’s budget update. Thanks @EADTbusiness #suffolk #business #PR eadt.co.uk/business/suffo…

Even after all these years, it's hard not to get a little excited when a leading national journalist snaps up the idea of writing about your client, & you get to deliver the news to your client in the knowledge that this will make a money-can't-buy difference to his business.#PR

Phone: 07974 359001

Reputation Management

Reputation management is how you control your organisation’s reputation.

With the rise of the internet, the power of SEO, and the large-scale emergence of social media, a paradigm shift to online reputation management is focal to most corporations.

Benefits of Reputation Management

Offline and online reputation management covers many core aspects of business operation. Your reputation is critical to your business success, profitability, trust, customer retention, and staff morale.

The public are more likely to trust a brand with a good reputation. Brands with poorer reputations are likely to suffer, even more so with the mass use of social media and the powerful comments made by influencers dictates what we do online.

Credibility is key. Industries are competitive and being the big fish here definitely helps. Credibility has a number of knock-on effects such as trust, positive reviews, top SEO results. Ergo, this leads to a stronger reputation.

Online, especially in ecommerce, customer retention is core to success and profitability. High ratings and high-volume high ratings make you look good. And, good looking businesses can capture new shoppers, users as well as maintain a current crop of valued visitors. Bad reputation? Yes, you may not enjoy these same benefits.

Search engine results can be a blessing. You have the control to dictate how the online sphere sees you. You create the content around the topics you want to be discovered on. You phrase it to match company mission statement and to match your audience’s’ interests so that people genuinely find your content relevant. Your control over your search results can influence the decisions of potential customers.  

How We Can Help

At Lexia, we don’t just help you shout your successes from the rafters, but help you consider the impact on all of your stakeholders.

Building, maintaining, and improving reputation require different areas of expertise. Whether it be word of mouth, digital, social, the impact on reputation is still the same. Often one of two ways, positive or negative, reputation management companies can be relied on get your brand image in good public standing. Reputation management may be required as a result of a corporation crisis, but don’t worry, we can help you with that too.

Our extensive set of services also includes copywriting, media training, public relations, and more.

Client Testimonial

“As a national charity, always looking to retain and attract members, to grow our income levels and achieve positive press coverage, it is vital we preserve our reputation in a crowded sector. We reached out to Lexia for solid and supportive crisis communication support at an important time in our life cycle. We were enormously impressed with their swift and considered expertise and highly recommend their service.” – Pets As Therapy, Cheryl Tissot.

Contact us now to discuss how we can protect your reputation.