Thanks to @chrisabraham36 for this insight. A link here to an invaluable FREE resource for the county of #Suffolk if anyone is looking at their #fundraising opportunities…

We're helping a number of our #thirdsector and #charity clients with the writing of their bids and grants (being the wordsmiths we are!). Anyone have any experience of & success with the newly introduced @DSC_Charity #FundsOnline resource? Grateful for thoughts. #PR #content

Some more superb client coverage over the weekend. Thank you @rossebentley and the @EADT24 for capturing the event run by @RidunaPark and #GreenerGrowth. #suffolk #environment #business #PR #community…

You've just 48 hours left to get an entry in for these #awards in #Suffolk. @CASuffolk has been successfully honouring our region's #voluntarysector heroes for years, & now the awards get a fresh look & feel as part of a collaboration.Get your entry in.

Coverage still coming in for our client's recent event staged at @EastSuffolk's offices in Suffolk. Thanks @SuffolkBusines3…

Can you help with this? #schools #education #nursing #studentwelfare #pastoralcare #health…

Looking forward to not one but TWO major client events happening today. While #mediarelations is part of what we do, so is connecting businesses, developing networking opportunities & orchestrating #events which have the right fit for a client's commercial objectives. #PR

It's not all about column inches. It's about relationship building & creative idea development too. What do you judge your #PR provider on? Great for us to have a superb call just now about a collaboration we've buit for our client which is delivering vast benefit in many ways.

If you'd like to use the summer to gain some #PR insight and understand how your #business can make better use of #media exposure, get in touch about our hour-long or half-day workshops. Now taking bookings for these activities, which proved extremely popular last year.

If you know anyone battling an #eatingdisorder, please let them know about this #Suffolk event, being staged as the first of a series of such occasions by #socialenterprise @wearewednesdays…

Are you based in #Suffolk, #female. and have jumped to a world of #selfemployment in the last two years? We're working on an exciting client project over the summer & would welcome input from any #women wanting to share their views or experiences. email

It's #WorkAHolicsDay. Does that word ring true for you? Are you trying to tackle too much? One of the areas you could look to hand over is your #PR and #marketing activity. Chat to us today about providing a resource which is tailored for your budget and demand. #suffolk

test Twitter Media - It's #WorkAHolicsDay. Does that word ring true for you? Are you trying to tackle too much? One of the areas you could look to hand over is your #PR and #marketing activity. Chat to us today about providing a resource which is tailored for your budget and demand. #suffolk

A marketing refresh for Wimbledon this year. Even the greatest known sports brands need constant consideration when it comes to marketing and PR. #business #PR #marketing #wimbledon #toneofvoice…

Handing over a long-running project with a national #charity today, in which we've been revising internal #communications, developing #crisiscomms protocols, & delivering #mediatraining for directors. Are you a #thirdsector organisation worried about #reputation? Call us. #PR

Been debating writing an #award entry, or feeling you're missing a trick by not writing regular #content and #blog posts? We can help with that. We've expanded our content team even further in recent weeks and would love to assist. #PR #business

Phone: 07974 359001

Reputation Management

Reputation management is how you control your organisation’s reputation.

With the rise of the internet, the power of SEO, and the large-scale emergence of social media, a paradigm shift to online reputation management is focal to most corporations.

Benefits of Reputation Management

Offline and online reputation management covers many core aspects of business operation. Your reputation is critical to your business success, profitability, trust, customer retention, and staff morale.

The public are more likely to trust a brand with a good reputation. Brands with poorer reputations are likely to suffer, even more so with the mass use of social media and the powerful comments made by influencers dictates what we do online.

Credibility is key. Industries are competitive and being the big fish here definitely helps. Credibility has a number of knock-on effects such as trust, positive reviews, top SEO results. Ergo, this leads to a stronger reputation.

Online, especially in ecommerce, customer retention is core to success and profitability. High ratings and high-volume high ratings make you look good. And, good looking businesses can capture new shoppers, users as well as maintain a current crop of valued visitors. Bad reputation? Yes, you may not enjoy these same benefits.

Search engine results can be a blessing. You have the control to dictate how the online sphere sees you. You create the content around the topics you want to be discovered on. You phrase it to match company mission statement and to match your audience’s’ interests so that people genuinely find your content relevant. Your control over your search results can influence the decisions of potential customers.  

How We Can Help

At Lexia, we don’t just help you shout your successes from the rafters, but help you consider the impact on all of your stakeholders.

Building, maintaining, and improving reputation require different areas of expertise. Whether it be word of mouth, digital, social, the impact on reputation is still the same. Often one of two ways, positive or negative, reputation management companies can be relied on get your brand image in good public standing. Reputation management may be required as a result of a corporation crisis, but don’t worry, we can help you with that too.

Our extensive set of services also includes copywriting, media training, public relations, and more.

Client Testimonial

“As a national charity, always looking to retain and attract members, to grow our income levels and achieve positive press coverage, it is vital we preserve our reputation in a crowded sector. We reached out to Lexia for solid and supportive crisis communication support at an important time in our life cycle. We were enormously impressed with their swift and considered expertise and highly recommend their service.” – Pets As Therapy, Cheryl Tissot.

Contact us now to discuss how we can protect your reputation.