We're heading into a morning of collaboration and discussion with senior #charity leaders and influencers from across #EastAnglia this morning. Expect some interesting news about developments and proposals for the region when it comes to the #thirdsector

test Twitter Media - We're heading into a morning of collaboration and discussion with senior #charity leaders and influencers from across #EastAnglia this morning. Expect some interesting news about developments and proposals for the region when it comes to the #thirdsector https://t.co/MVmANJXTfN

If you're covering #NorwichScienceFestival and would be interested in hearing how our client is involved in this major event celebrating all things #science, please get in touch. Email deborah@lexiaagency.co.uk #norwich #sciencefestival #PR #media #eastanglia #education

test Twitter Media - If you're covering #NorwichScienceFestival and would be interested in hearing how our client is involved in this major event celebrating all things #science, please get in touch. Email deborah@lexiaagency.co.uk #norwich #sciencefestival #PR #media #eastanglia #education https://t.co/bkjvr3xNBk

We've plenty of capacity to support new #content and #storytelling requirements for #entrepreneurs and growing businesses. Can we help you? Get in touch if you'd like ongoing content support, or to have a #corporatestorytelling workshop for your firm. Deborah@lexiaagency.co.uk

We're looking for a great space for our #socialenterprise client to hold a focus group event in central london. Can you help? Please send suggestions and ideas via DM or deborah@lexiaagency.co.uk #london #PRrequest #venue #charity

Our work with the third sector and with so many charities & social enterprises shows #reputation issues have become key, with negative PR over certain charities & campaigns then having a knock on affect as to how potential givers feel about continuing to donate funds. twitter.com/DeborahWatsonP…

Thanks to @EDP24 for this fabulous coverage of our client’s recent international mission. @SmilesWEDP #healthcare #PR #media edp24.co.uk/news/norwich-d…

We're discussing #dentalhealth with the #media today as one of our clients has just returned from another mission to provide much needed #dentistry to #refugees in Lebanon. #PRlife #healthcare #storytelling

test Twitter Media - We're discussing #dentalhealth with the #media today as one of our clients has just returned from another mission to provide much needed #dentistry to #refugees in Lebanon. #PRlife #healthcare #storytelling https://t.co/hVPjaAqUiO

This has been such a widely congratulated step around the globe. It all began with a message, audience knowledge and a thirst to use storytelling to empower appropriate action #PR #marketing #charity edition.cnn.com/2018/10/10/hea…

Are you interested in attending our next workshop about #storytelling for #business? we'd love to add you and your colleague to the list. Email deborah@lexiaagency.co.uk #suffolk #PR #marketing

test Twitter Media - Are you interested in attending our next workshop about #storytelling for #business? we'd love to add you and your colleague to the list. Email deborah@lexiaagency.co.uk #suffolk #PR #marketing https://t.co/WN7TbFpJpX

Are you a new #food #business with a #health ethos at your core? We're looking for the perfect brands to align with our client on a new project. Must be a new #product this year. Please email deborah@lexiaagency.co.uk #PRrequest #food #business #partnership

We love this picture from one of our client's campaign projects last week. What #story has your business or organisation got to share about the things you've been up to in your sector or community? Get in touch to see how we can help. #PR #storytelling

test Twitter Media - We love this picture from one of our client's campaign projects last week. What #story has your business or organisation got to share about the things you've been up to in your sector or community? Get in touch to see how we can help. #PR #storytelling https://t.co/uRtWjNzE6r

Our new Storytelling for Business courses are now under way. If you think you'd like a workshop for yourself, a small team of directors, or those new to your internal #marketing and #PR output, please get in touch. email deborah@lexiaagency.co.uk

We're delighted to have a number of women involved in a project we're working on in London, all of whom will require their story capturing on film. If you'd like to work with us for the #video aspect of our #storytelling, please get in touch. Deborah@lexiaagency.co.uk

Phone: 07974 359001

Reputation Management

Reputation management is how you control your organisation’s reputation.

With the rise of the internet, the power of SEO, and the large-scale emergence of social media, a paradigm shift to online reputation management is focal to most corporations.

Benefits of Reputation Management

Offline and online reputation management covers many core aspects of business operation. Your reputation is critical to your business success, profitability, trust, customer retention, and staff morale.

The public are more likely to trust a brand with a good reputation. Brands with poorer reputations are likely to suffer, even more so with the mass use of social media and the powerful comments made by influencers dictates what we do online.

Credibility is key. Industries are competitive and being the big fish here definitely helps. Credibility has a number of knock-on effects such as trust, positive reviews, top SEO results. Ergo, this leads to a stronger reputation.

Online, especially in ecommerce, customer retention is core to success and profitability. High ratings and high-volume high ratings make you look good. And, good looking businesses can capture new shoppers, users as well as maintain a current crop of valued visitors. Bad reputation? Yes, you may not enjoy these same benefits.

Search engine results can be a blessing. You have the control to dictate how the online sphere sees you. You create the content around the topics you want to be discovered on. You phrase it to match company mission statement and to match your audience’s’ interests so that people genuinely find your content relevant. Your control over your search results can influence the decisions of potential customers.  

How We Can Help

At Lexia, we don’t just help you shout your successes from the rafters, but help you consider the impact on all of your stakeholders.

Building, maintaining, and improving reputation require different areas of expertise. Whether it be word of mouth, digital, social, the impact on reputation is still the same. Often one of two ways, positive or negative, reputation management companies can be relied on get your brand image in good public standing. Reputation management may be required as a result of a corporation crisis, but don’t worry, we can help you with that too.

Our extensive set of services also includes copywriting, media training, public relations, and more.

Client Testimonial

“As a national charity, always looking to retain and attract members, to grow our income levels and achieve positive press coverage, it is vital we preserve our reputation in a crowded sector. We reached out to Lexia for solid and supportive crisis communication support at an important time in our life cycle. We were enormously impressed with their swift and considered expertise and highly recommend their service.” – Pets As Therapy, Cheryl Tissot.

Contact us now to discuss how we can protect your reputation.