We're looking for global journalists, covering #Serbia and in particular capturing #StVitus Day in any way. If you're UK or US based we believe our latest project will be of interest. #PR #internationalaid #globalcharity #PRrequest #journorequest

If you're a #journalist writing today about the issue of #dental health and lack of #oralhealth priority in #carehomes, we've a client who would love to comment on this for you. Feel free to contact our team. hello@lexiaagency.co.uk #denstistry #PR #PRrequest

Very proudly a #Suffolk based business, we're taking the opportunity of #SuffolkDay to thank all our county-based clients, and the suppliers, contacts, associates and supporters who enable us to help other companies and charities achieve their best. #SuffolkDay

More decline for local #newspaper sales in recent times. Sad to be witnessing this for those of us who hail from regional press backgrounds. Let's remember, local news still has a place...and always will! prweek.com/article/158771… #media #press #journalism #PR

If you're a #journalist writing about #eatingdisorders and the latest report by BEAT and the parliamentary select committee today, we'd love to point you to comment & interview opp's with @wearewednesdays. Email deborah@lexiaagency.co.uk #PRrequest #mentalhealth

test Twitter Media - If you're a #journalist writing about #eatingdisorders and the latest report by BEAT and the parliamentary select committee today, we'd love to point you to comment & interview opp's with @wearewednesdays. Email deborah@lexiaagency.co.uk #PRrequest #mentalhealth https://t.co/Bf46SQSSD7

Our client, an #eatingdisorder #socialenterprise supporting those in #recovering & those caring for others, is about to launch its first Supportive Suppers across the UK, & its 'Heal Kitchen' on location. If you'd like to know about dates & details, mail hello@lexiaagency.co.uk

test Twitter Media - Our client, an #eatingdisorder #socialenterprise supporting those in #recovering & those caring for others, is about to launch its first Supportive Suppers across the UK, & its 'Heal Kitchen' on location. If you'd like to know about dates & details, mail hello@lexiaagency.co.uk https://t.co/xaxiRbAZMR

New week, new business. A really great meeting for us this morning, spending time discussing with a new client about the merits of regular #content and #editorial as part of your #website traffic activity, as well as being great for #media relations. #PR

We're delighted to have had a really exciting #MP meeting this morning, helping our client get endorsement and support for their exceptional #business venture and their determined efforts in their sector. More soon.

Thank you to @SuffolkMind for kindly inviting us to take part in today's #YourNeedsMet course at @suffolkfoodhall. Such a useful insight and definitely something we'll be encouraging all our #Suffolk based clients to participate in as a way of better supporting #employeehealth.

It's countdown time for more regional and trade award entries this week. We're helping clients across #charity, #finance, #health and #construction to complete their submissions in the coming days. Are you 'in it to win it' & taking an #awards strategy seriously? #PR #marketing

A great start to the morning with some fabulous print & broadcast coverage for our #education client, as they enter a new era & share their update with the world. We're so privileged to be working with some great leaders in #business and #education as part of this evolving story

Great to see this latest coverage for @shoutaboutsuff1 and Lab entrepreneur Ellie-Grace. Many thanks to the @EADT24 @EADTbusiness team for their coverage eadt.co.uk/business/ellie…

Thanks to the fabulous team of @PioneersPost for featuring the promotion of @chrisabraham36 to @CASuffolk CEO. We're delighted to be helping CAS celebrate its incredible work in #Suffolk for the voluntary sector. #charity #vcse #PR #eastofengland #media

Phone: 07974 359001

Reputation Management

Reputation management is how you control your organisation’s reputation.

With the rise of the internet, the power of SEO, and the large-scale emergence of social media, a paradigm shift to online reputation management is focal to most corporations.

Benefits of Reputation Management

Offline and online reputation management covers many core aspects of business operation. Your reputation is critical to your business success, profitability, trust, customer retention, and staff morale.

The public are more likely to trust a brand with a good reputation. Brands with poorer reputations are likely to suffer, even more so with the mass use of social media and the powerful comments made by influencers dictates what we do online.

Credibility is key. Industries are competitive and being the big fish here definitely helps. Credibility has a number of knock-on effects such as trust, positive reviews, top SEO results. Ergo, this leads to a stronger reputation.

Online, especially in ecommerce, customer retention is core to success and profitability. High ratings and high-volume high ratings make you look good. And, good looking businesses can capture new shoppers, users as well as maintain a current crop of valued visitors. Bad reputation? Yes, you may not enjoy these same benefits.

Search engine results can be a blessing. You have the control to dictate how the online sphere sees you. You create the content around the topics you want to be discovered on. You phrase it to match company mission statement and to match your audience’s’ interests so that people genuinely find your content relevant. Your control over your search results can influence the decisions of potential customers.  

How We Can Help

At Lexia, we don’t just help you shout your successes from the rafters, but help you consider the impact on all of your stakeholders.

Building, maintaining, and improving reputation require different areas of expertise. Whether it be word of mouth, digital, social, the impact on reputation is still the same. Often one of two ways, positive or negative, reputation management companies can be relied on get your brand image in good public standing. Reputation management may be required as a result of a corporation crisis, but don’t worry, we can help you with that too.

Our extensive set of services also includes copywriting, media training, public relations, and more.

Client Testimonial

“As a national charity, always looking to retain and attract members, to grow our income levels and achieve positive press coverage, it is vital we preserve our reputation in a crowded sector. We reached out to Lexia for solid and supportive crisis communication support at an important time in our life cycle. We were enormously impressed with their swift and considered expertise and highly recommend their service.” – Pets As Therapy, Cheryl Tissot.

Contact us now to discuss how we can protect your reputation.