We're looking for global journalists, covering #Serbia and in particular capturing #StVitus Day in any way. If you're UK or US based we believe our latest project will be of interest. #PR #internationalaid #globalcharity #PRrequest #journorequest

If you're a #journalist writing today about the issue of #dental health and lack of #oralhealth priority in #carehomes, we've a client who would love to comment on this for you. Feel free to contact our team. hello@lexiaagency.co.uk #denstistry #PR #PRrequest

Very proudly a #Suffolk based business, we're taking the opportunity of #SuffolkDay to thank all our county-based clients, and the suppliers, contacts, associates and supporters who enable us to help other companies and charities achieve their best. #SuffolkDay

More decline for local #newspaper sales in recent times. Sad to be witnessing this for those of us who hail from regional press backgrounds. Let's remember, local news still has a place...and always will! prweek.com/article/158771… #media #press #journalism #PR

If you're a #journalist writing about #eatingdisorders and the latest report by BEAT and the parliamentary select committee today, we'd love to point you to comment & interview opp's with @wearewednesdays. Email deborah@lexiaagency.co.uk #PRrequest #mentalhealth

test Twitter Media - If you're a #journalist writing about #eatingdisorders and the latest report by BEAT and the parliamentary select committee today, we'd love to point you to comment & interview opp's with @wearewednesdays. Email deborah@lexiaagency.co.uk #PRrequest #mentalhealth https://t.co/Bf46SQSSD7

Our client, an #eatingdisorder #socialenterprise supporting those in #recovering & those caring for others, is about to launch its first Supportive Suppers across the UK, & its 'Heal Kitchen' on location. If you'd like to know about dates & details, mail hello@lexiaagency.co.uk

test Twitter Media - Our client, an #eatingdisorder #socialenterprise supporting those in #recovering & those caring for others, is about to launch its first Supportive Suppers across the UK, & its 'Heal Kitchen' on location. If you'd like to know about dates & details, mail hello@lexiaagency.co.uk https://t.co/xaxiRbAZMR

New week, new business. A really great meeting for us this morning, spending time discussing with a new client about the merits of regular #content and #editorial as part of your #website traffic activity, as well as being great for #media relations. #PR

We're delighted to have had a really exciting #MP meeting this morning, helping our client get endorsement and support for their exceptional #business venture and their determined efforts in their sector. More soon.

Thank you to @SuffolkMind for kindly inviting us to take part in today's #YourNeedsMet course at @suffolkfoodhall. Such a useful insight and definitely something we'll be encouraging all our #Suffolk based clients to participate in as a way of better supporting #employeehealth.

It's countdown time for more regional and trade award entries this week. We're helping clients across #charity, #finance, #health and #construction to complete their submissions in the coming days. Are you 'in it to win it' & taking an #awards strategy seriously? #PR #marketing

A great start to the morning with some fabulous print & broadcast coverage for our #education client, as they enter a new era & share their update with the world. We're so privileged to be working with some great leaders in #business and #education as part of this evolving story

Great to see this latest coverage for @shoutaboutsuff1 and Lab entrepreneur Ellie-Grace. Many thanks to the @EADT24 @EADTbusiness team for their coverage eadt.co.uk/business/ellie…

Thanks to the fabulous team of @PioneersPost for featuring the promotion of @chrisabraham36 to @CASuffolk CEO. We're delighted to be helping CAS celebrate its incredible work in #Suffolk for the voluntary sector. #charity #vcse #PR #eastofengland #media

Phone: 07974 359001

Crisis Communications

Crisis communication is a subset of public relations designed to defend, preserve, and safeguard a company should a challenge, risk or threat to reputation arise.

Crisis can have a negative effect on brand image and identity. Crisis communication plans are deployed to save reputations against potential threats that prevent themselves, keeping company stature maintained within the industry.

Why You Need An Agency

If you face a challenge which poses a risk to your business’s reputation, Lexia can provide you with the skill and expertise to manage and quickly address it.

Businesses need a crisis communications strategy firmly in place as often these challenges and threats are unpredictable. Sometimes marketing campaigns don’t go according to plan or unavoidable disasters do occur. Without a crisis management plan, rumours and false information can spread at an uncontrollable rate. The speed of media dialogue takes no prisoners: you need to be alert to potential threats to how your business is perceived in an instant and properly respond to them.

Smaller enterprises may not have a dedicated crisis team, but as a threat may occur at any time, agencies such as us recommend correct procedure plans to protect your image.

Benefits of Crisis Communications

A corporation’s reputation is at stake when a crisis does emerge. Effective methods of correspondence can help you control, respond, and deal with one should your business face a risk.

Often, people will fill in the gaps with their own information of draw views from third-parties which could be fuelled by rumour. A proper crisis management framework allows you to take ownership, respond, and repair before your corporation become tarnished by an unforeseen crisis.

For example, cyber attacks and email hacks are becoming a more unpreventable commonplace. Admitting you’ve experienced one, offering a solution, and informing of a fix allows you to be on top of the solution before false information spreads. However, some crises are more harmful than others but similar steps can be implemented to manage the situation.

How Lexia Agency Will Help

We have a record of dealing with various crisis communications issues – from on-the-ground events-based scenarios, to negative online dialogue, and inaccuracies in media reporting.

With information churning over in real-time, 24/7 access to social media, and the complication of unpredictable events, crisis comms offers an efficient, proactive response to help avert potential backlash or damage to reputation. Turn to Lexia and you’ll be kept in safe hands.

We also offer an extensive set of public relations services such as copywriting, corporate communications, media training, and reputation management.

Client Testimonial

“As a national charity, always looking to retain and attract members, to grow our income levels and achieve positive press coverage, it is vital we preserve our reputation in a crowded sector. We reached out to Lexia for solid and supportive crisis communication support at an important time in our life cycle. We were enormously impressed with their swift and considered expertise and highly recommend their service.” – Pets As Therapy, Cheryl Tissot.

Don’t face a crisis alone. Contact us for invaluable support and advice.