Deadline for the @fsb_policy #eastofengland #awards falls tomorrow, and we're helping with entry creation on last minute requests from some #eastanglian #businesses. How about you? Do awards feature in your #PR & #marketing plan? fsbawards.co.uk/entry/east-of-…

It's getting into business 'gong' season again, so are you putting yourself within a shot of the prize? Want a hand with an award entry? Want to tailor your website #content in time for judges to see how great your #company is? get in touch. deborah@lexiaagency.co.uk #PR

Our client is a fabulous #charity, making a real difference for people in the #EastofEngland dealing with mental health issues, or emerging from difficult life challenges. They seek a person to help them in house as part of their #socialmedia outreach. Interested? Contact us

New week new goals? How about tackling some #marketing focus and getting to grips on your objectives for your #business and #brand's profile in the coming months? Let us know if we can help with a creativity workshop, or strategy planning. #PR deborah@lexiaagency.co.uk

test Twitter Media - New week new goals? How about tackling some #marketing focus and getting to grips on your objectives for your #business and #brand's profile in the coming months? Let us know if we can help with a creativity workshop, or strategy planning. #PR deborah@lexiaagency.co.uk https://t.co/YV9hX4KywJ

How much would you be influenced by a #vegan ethos behind a B2B service? We're starting work with a new #business which is clear in its vegan way of living - professionally & personally. Would it sway your purchase decisions? #buyingpower #sales #marketing #PR #business

Step away from the chocolates, the flowers and all those gushing gestures and gimmicks. Is 'love for your brand & business' what's needed this #ValentinesDay? If you could do with breathing some appreciation into the 'relationship' you have with your brand, get in touch. #PR

test Twitter Media - Step away from the chocolates, the flowers and all those gushing gestures and gimmicks. Is 'love for your brand & business' what's needed this #ValentinesDay? If you could do with breathing some appreciation into the 'relationship' you have with your brand, get in touch. #PR https://t.co/abjL6tfIba

For the third time this week, we're having a meeting with another company keen to engage #PR and #marketing alongside their strong #circulareconomy ethos. Such a growth area and each new enterprise has a different approach to what they consider Circular Economy to be. #business

Our client is keen to find UK based female-led brands, producing socks and similar accessories. Could be an exciting collaboration. Email deborah@lexiaagency.co.uk #journorequest #PRrequest #womeninbusiness #accessories #clothing #socks #hosiery

We're working with a new third sector client today, helping them discover their #toneofvoice and improve their ongoing approach to #storytelling. It will be the first time in 15 years this organisation has actively engaged #PR support & we're thrilled to help.

test Twitter Media - We're working with a new third sector client today, helping them discover their #toneofvoice and improve their ongoing approach to #storytelling. It will be the first time in 15 years this organisation has actively engaged #PR support & we're thrilled to help. https://t.co/kCUpMPhFtc
Phone: 07974 359001

Reputation Management

Reputation management is how you control your organisation’s reputation.

With the rise of the internet, the power of SEO, and the large-scale emergence of social media, a paradigm shift to online reputation management is focal to most corporations.

Benefits of Reputation Management

Offline and online reputation management covers many core aspects of business operation. Your reputation is critical to your business success, profitability, trust, customer retention, and staff morale.

The public are more likely to trust a brand with a good reputation. Brands with poorer reputations are likely to suffer, even more so with the mass use of social media and the powerful comments made by influencers dictates what we do online.

Credibility is key. Industries are competitive and being the big fish here definitely helps. Credibility has a number of knock-on effects such as trust, positive reviews, top SEO results. Ergo, this leads to a stronger reputation.

Online, especially in ecommerce, customer retention is core to success and profitability. High ratings and high-volume high ratings make you look good. And, good looking businesses can capture new shoppers, users as well as maintain a current crop of valued visitors. Bad reputation? Yes, you may not enjoy these same benefits.

Search engine results can be a blessing. You have the control to dictate how the online sphere sees you. You create the content around the topics you want to be discovered on. You phrase it to match company mission statement and to match your audience’s’ interests so that people genuinely find your content relevant. Your control over your search results can influence the decisions of potential customers.  

How We Can Help

At Lexia, we don’t just help you shout your successes from the rafters, but help you consider the impact on all of your stakeholders.

Building, maintaining, and improving reputation require different areas of expertise. Whether it be word of mouth, digital, social, the impact on reputation is still the same. Often one of two ways, positive or negative, reputation management companies can be relied on get your brand image in good public standing. Reputation management may be required as a result of a corporation crisis, but don’t worry, we can help you with that too.

Our extensive set of services also includes copywriting, media training, public relations, and more.

Client Testimonial

“As a national charity, always looking to retain and attract members, to grow our income levels and achieve positive press coverage, it is vital we preserve our reputation in a crowded sector. We reached out to Lexia for solid and supportive crisis communication support at an important time in our life cycle. We were enormously impressed with their swift and considered expertise and highly recommend their service.” – Pets As Therapy, Cheryl Tissot.

Contact us now to discuss how we can protect your reputation.